Rates are used to provide essential services and to ensure adequate funds are raised to maintain the region’s infrastructure to a satisfactory level.
If you own a home or business property you will pay rates to your local Council, unless your property (for example a church, school or hospital) is exempt from rates. Our rates are determined in accordance with the provisions of the Local Government Act 1993.
Click here to sign up to have your Rates Notices sent to you via email.
Rates are paid every year and can be paid in full or by quarterly instalments.
If you are paying in full, your rates are due on or before 31 August each financial year.
The due dates for quarterly instalments are:
- First Instalment – 31 August
- Second instalment – 30 November
- Third instalment – 28 February
- Fourth instalment – 31 May.
If you don’t pay your rates on or before the due date, interest (calculated daily) will be charged on the amount owing. The interest rate is set annually by the Independent Pricing and Regulatory Tribunal (IPART).
The current interest rate for the 2017/18 financial year is 7.5 per cent.
Council may take legal action to recover unpaid rates and charge the cost of the action to the ratepayer (See Council's Debt Recovery and Financial Hardship Policy(PDF, 132KB))
BPOINT is a convenient way to pay using your credit card, either online or by phone. To pay online, simply click here, then enter your Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side).
To pay by phone, please call 1300 276 468 any time, 24 hours a day, follow the prompts, and enter your Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side).
Edward River Council supports numerous payment methods for rates, water and debtor accounts.
To use BPay, contact your participating bank, credit union or building society and make your payment directly from your cheque, savings or credit account. Make sure you quote the Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side).
You can pay your rates at Council's Customer Service Centre located at 180 Cressy Street, Deniliquin.
Council's Customer Service is open from 8.30am to 5.00pm, Monday to Friday, excluding public holidays.
If you want to pay by mail, simply remove the rate notice tear-off slip and post your 'not negotiable' cheque or money order to:
Edward River Council
PO Box 270
DENILIQUIN NSW 2710
If you require a receipt, please mark the box in the top right of the rate notice tear-off slip. Once your payment has been processed, a receipt will be posted to you.
Australia Post Billpay
You can by POSTbillpay in person at your nearest Australia Post Office, by phone on 13 18 16, or via the Australia Post Billpay website.
If the rates have been overpaid on a property, only the person who made the payment can apply for a refund. Sufficient evidence of the payment will need to be submitted.
If you are having difficulty paying your rates on time, please call the Council to discuss possible alternative arrangements, or complete the Agreement to Pay Rates Form(PDF, 260KB). This form requires a signatgure and therefore you will need to print it off to sign then return it to Edward River Council in person at 180 Cressy Street, by post to PO Box 270 Deniliquin NSW 2710 or email to firstname.lastname@example.org.
If you are suffering severe financial difficulties you may apply for a financial hardship determination by completing the Hardship Relief Application Form(PDF, 736KB).
Change of Address
Contact us to change your mailing address in person, in writing or via email - We are unable to change your address over the phone.
Alternatively, download and complete the Change of Address Form and return to us via email, post or by dropping into our Customer Service Centre at 180 Cressy Street, Deniliquin.